Privacy Policy | Kaizenray

KAIZENRAY LTD
Effective Date: 14th February 2025

Kaizenray Ltd (hereinafter referred to as "the Company," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal data in compliance with applicable data protection laws, including but not limited to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. INTRODUCTION

1.1. This Privacy Policy governs the use of personal data collected by the Company through our website, www.kaizenray.com ("Website"), and our services. 1.2. By using our Website or engaging with our services, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy.

2. DATA WE COLLECT

2.1. We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, job title.
Technical Data: IP address, browser type, and other analytical data collected through cookies.
Financial Information: Bank details for invoicing and payments.
Communication Data: Correspondence via email, phone, or other means.

3. HOW WE COLLECT DATA

3.1. We collect data through various sources, including:

Direct interactions: When you provide information by filling out forms on our Website or corresponding with us via phone or email.
Automated technologies: We collect technical data through cookies, server logs, and other analytics tools.
Third-party sources: Information received from business partners, subcontractors, and service providers.

4. PURPOSE OF PROCESSING DATA

4.1. The data collected is processed for the following purposes:

To provide and improve our LED screen installation services.
To communicate with clients, suppliers, and business partners.
To process transactions, including invoicing and payments.
To monitor and analyse usage of the Website for security and improvement purposes.
To comply with legal obligations and regulatory requirements.

5. LEGAL BASIS FOR PROCESSING

5.1. We process personal data under the following legal bases:

Consent: When you provide explicit consent to receive communications or marketing materials.
Contractual Necessity: When processing is required to fulfil a contract with you.
Legal Obligation: When compliance with a legal obligation requires data processing.
Legitimate Interests: When processing is necessary for our legitimate business operations.

6. DATA RETENTION

6.1. We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. 6.2. Once data is no longer required, it is securely deleted or anonymised.

7. DATA SECURITY

7.1. We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. 7.2. Access to personal data is restricted to authorised personnel only.

8. DISCLOSURE OF DATA

8.1. We may share personal data with the following parties:

Third-party service providers who assist in business operations (e.g., payment processors, IT support providers).
Regulatory authorities where disclosure is required by law.
Business partners where necessary for service delivery.

9. INTERNATIONAL DATA TRANSFERS

9.1. If personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place to protect such data.

10. YOUR RIGHTS

10.1. You have the following rights under applicable data protection laws:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restriction: Request limitation of processing.
Right to Data Portability: Request transfer of your data to another service provider.
Right to Object: Object to processing based on legitimate interests or direct marketing.

11. COOKIES AND TRACKING TECHNOLOGIES

11.1. Our Website uses cookies to enhance user experience and collect analytical data. 11.2. Users can manage cookie preferences through their browser settings.

12. CHANGES TO THIS PRIVACY POLICY

12.1. We reserve the right to update this Privacy Policy at any time. 12.2. Any changes will be posted on this page with an updated effective date.

13. CONTACT INFORMATION

For any questions or concerns regarding this Privacy Policy, please contact us at:

Kaizenray Ltd
Website: www.kaizenray.com
Email: chris.stowe@kaizenray.com
Phone: 0330 123 4567

By using our Website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.